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International Dispatch Planner

Ifg Jacksonville Facility

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Job ID R217588 Date posted 09/05/2025

Employment Type Full time

Company name US0344 IFG Jacksonville, Division of Sysco International Food Group, Inc.

Compensation Range The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors

Job Profile Summary Plans daily activities for container drayage drivers while maintaining flexibility to change activities as the day progresses. Determines which shipments IFG would control based on cost/time/revenue opportunity. Provides driver, operations, and customer support. Arranges schedules for workers, equipment, and/or service vehicles for the conveyance of containers. Maintains communications with all interested parties. Updates information and systems as required.

Description

Job Summary:

Plans daily activities for container drayage drivers while maintaining flexibility to change activities as the day progresses. Determines which shipments IFG would control based on cost/time/revenue opportunity. Provides driver, operations, and customer support. Arranges schedules for workers, equipment, and/or service vehicles for the conveyance of containers. Maintains communications with all interested parties. Updates information and systems as required.

Primary Responsibilities:

  • Leads daily meetings with Out-Bound International Logistics Analysts for efficient scheduling of containers to and from ports/warehouse (including direct ship warehouses)/rail locations.
  • Dispatches drivers at the start of each shift, ensuring that each driver has the correct instructions and documentation for most efficient equipment utilization.
  • Provides driver and customer support via incoming phone calls/email/texts. Effectively manages exceptions and swift problem resolution to ensure maximum margin/time savings.
  • Maintains records, driver daily record of driver activity, a record of mileage, fuel used, repairs made, and other expenses. Identifies and communicates possible inefficiencies and contributes ideas for resolution.
  • Determines market rates and audits dispatching activities weekly against Sales folders. Ensures correct costs are being approved for each folder. Confirms any variances with Accounting. Guarantees consistent/increasing margin.
  • Analyzes route/lane selections to improve customer service and margin returns.

Education:

  • High School Diploma or GED (2-year Undergraduate preferred)

Experience:

  • 2 years of office work experience required.  2 years drayage dispatch experience preferred

Skills:

  • English (Spanish a plus), Proficient in all Microsoft products

Overview Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

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