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Senior Functional Analyst – Warehouse Management System (WMS)

US-TX-Houston

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Job ID R202255 Date posted 07/23/2025

Employment Type Full time

Company name US6469 Sysco Payroll, Division of Sysco Resources Services, LLC

Compensation Range The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors

Job Profile Summary Collaborates with Product/Platform Owner, Business Partners and Product Team and Cross Functional Teams to deliver timely and with quality as per the specific need of stories. Supports user stories focused on configuring package software or performing other highly technical tasks for the agile team

Description

Sysco, a global leader in foodservice distribution, is seeking a seasoned Senior Functional Analyst – WMS Technology to support our Warehouse Management System initiatives. As a member of our Product Management team, you will collaborate with internal Engineering & QA teams, Supply Chain Operations, and SaaS partners to design, implement, and support mission-critical WMS solutions, ensuring efficient warehouse operations and optimal business outcomes.

Roles and Responsibilities

  • Lead functional analysis, requirement gathering, and documentation for WMS modules supporting receiving, put-away, inventory, replenishment, picking, shipping, returns, labor, and yard management.

  • Partner with stakeholders and technical teams to translate business needs into functional specifications and system configurations.

  • Design, validate, and optimize WMS processes and workflows using best practices and deep domain knowledge.

  • Collaborate closely with IT developers and vendors on system enhancements, upgrades, interfaces, and integrations.

  • Create test plans, execute functional and regression testing, and manage defect tracking and remediation.

  • Develop user documentation, training materials, and conduct training sessions/knowledge transfers.

  • Troubleshoot and resolve WMS issues, providing production support and participating in on-call rotations as needed.

  • Utilize SQL (mandatory) to extract data, build queries, perform data validations, and generate analytical reports.

  • Stay current with WMS trends and evaluate new tools/technologies to improve warehouse efficiency and scalability.

Expected Qualifications

  • Bachelor’s degree in Computer Science, Supply Chain, Information Systems, or equivalent experience.

  • Minimum 5years of functional experience with enterprise WMS implementations, preferably in high-volume warehouse environments.

  • Skilled in requirement elicitation, process mapping, functional design, and documentation.

  • Proven WMS expertise (e.g., Manhattan, Blue Yonder, HighJump, Oracle, etc.).

  • Strong SQL skills are required—ability to write complex queries, joins, stored procedures.

  • Experience with integration technologies (APIs, EDI, middleware, web services).

  • Familiarity with RF/hands-free technology, barcoding, RFID, labor management, and warehouse automation preferred.

  • Background in Agile/Scrum methodology and using tools like JIRA, Confluence, or similar.

  • Excellent communication, problem-solving, and stakeholder management skills.

  • Ability to lead cross-functional teams, facilitate workshops, and drive solution adoption.

Preferred Qualifications

  • WMS implementation or upgrade experience in foodservice or highly regulated industries.

  • Experience with BI tools or data warehousing.

  • Project management certification (PMP, PMI-ACP).

  • Knowledge of logistics and supply chain best practices.

  • Comfort working in fast-paced, dynamic environments.

Overview Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

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