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Product Support Advisor - General - LACE - GSC - US

Houston, TX

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Job ID R218369 Date posted 10/01/2025

Employment Type Full time

Company name US6469 Sysco Payroll, Division of Sysco Resources Services, LLC

Compensation Range The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors

Job Profile Summary Support the LACE Merchandising department to achieve company goals which includes but is not limited to category management, business plans with suppliers, assortment optimization, supplier development, Sysco brand strategy, product management, and local sales conversions. Responsible for managing and supporting the implementation of corporate category strategies and initiatives within the LACE region and the operating sites (OpSite). Supports operating sites sales staff with product assortment updates, informational inquiries and delivery of product cutting and training sessions Drive operating site required category initiatives and assortment in harmony with corporate requirements. Executes recommended assortment changes and support positive local supplier relationships. This role reports directly to the Director of International Merchandising (LACE).

Description

Support the LACE Merchandising department to achieve company goals which includes but is not limited to category management, business plans with suppliers, assortment optimization, supplier development, Sysco brand strategy, product management, and local sales conversions. Responsible for managing and supporting the implementation of corporate category strategies and initiatives within the LACE region and the operating sites (OpSite). Supports operating sites sales staff with product assortment updates, informational inquiries and delivery of product cutting and training sessions Drive operating site required category initiatives and assortment in harmony with corporate requirements. Executes recommended assortment changes and support positive local supplier relationships. This role reports directly to the Director of International Merchandising (LACE).

Duties and Responsibilities:

  • Execute Category Management and other initiatives within assigned categories

  • Responsible for Category success and overall Support of LACE core suppliers

  • Manage and promote local assortment within assigned categories to achieve company goals

  • Provide input, support, and guidance to operation site Sales and Merchandising Specialists

  • Communicate with planners/suppliers/brokers/sales team/customer service

  • Drive results on focus categories and support promotional activities and selling events

  • Drive increased Sysco Brand sales

  • Conduct business plans with targeted suppliers

Education:

Bachelor's degree or equivalent combination of education and experience in lieu of degree sufficient to successfully perform essential job functions

Experience:

3+ years of experience in product or category management

Skills & Abilities

  • Ability to manage conflict and reach quick resolution with facts and dialogue
  • Ability to multi-task in a fast-paced environment
  • Ability to drive positive merchandising change
  • Ability to work with all levels of the organization and collaborate with dotted line reporting
  • Ability to collaborate and facilitate timely communication
  • Ability to work cross-functionally
  • Proactive attitude to highlight and address issues as they arise
  • Strong written & verbal communications skills
  • Strong organizational & planning skills
  • Ability to execute all Merchandising standard processes
  • Strong supplier negotiation skills and ability to form a professional working relationship with suppliers and brokers
  • Strong excel skills

Overview Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

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