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Market Director, Operations Shrink - USBL

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Job ID R220733 Date posted 09/25/2025

Employment Type Full time

Company name US6469 Sysco Payroll, Division of Sysco Resources Services, LLC

Compensation $104,200.00 - $156,400.00

Compensation Range The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors.

Job Profile Summary The Market Director, Operations Shrink is responsible for providing overall leadership and oversight for operations shrink across the sites within their assigned market. This position supports the design, development, and implementation of risk-based shrink procedures for the distribution segment. In this role, he/she will oversee and manage the implementation of expectations, policies, procedures, programs and training components of the shrink management program. This position will develop, coach, train and evaluate the performance of shrink within the assigned market. This position is also responsible to support, establish, track and communicate the key performance indicators (KPIs) to seek continuous improvement in KPIs. This role will identify the sites that are behind plan and provide support to improve performance. This will take place through on-site visits to conduct a needs assessment. Based on assessment results, there will be a requirement to create an action plan to drive operational shrink improvement. As a result of these responsibilities, extensive travel to sites within the assigned market will be required. The Market Director, Operations Shrink will be responsible for leading the market results through collaboration across sites hosting regular meetings and sharing of best practices. In addition, this role will be responsible for regular communication and partnership with the finance operations and SBS teams to ensure alignment

Description

There are two openings; North Market and South Market. Must reside within market of coverage area.

  • Up to 75% travel required

Job Summary

The Market Director, Operations Shrink is responsible for providing overall leadership and oversight for operations shrink across the sites within their assigned market.  This position supports the design, development, and implementation of risk-based shrink procedures for the distribution segment. 

In this role, he/she will oversee and manage the implementation of expectations, policies, procedures, programs and training components of the shrink management program.  This position will develop, coach, train and evaluate the performance of shrink within the assigned market.  This position is also responsible to support, establish, track and communicate the key performance indicators (KPIs) to seek continuous improvement in KPIs. 

This role will identify the sites that are behind plan and provide support to improve performance.  This will take place through on-site visits to conduct a needs assessment.  Based on assessment results, there will be a requirement to create an action plan to drive operational shrink improvement.  As a result of these responsibilities, extensive travel to sites within the assigned market will be required. 

The Market Director, Operations Shrink will be responsible for leading the market results through collaboration across sites hosting regular meetings and sharing of best practices.  In addition, this role will be responsible for regular communication and partnership with the finance operations and SBS teams to ensure alignment.

Duties and Responsibilities:

  • Support development, management and implementation of standardized policies, reporting, training, Standard Operating Procedures (SOPs), and Programs to ensure compliance and management of shrink assets

  • Support the determination of specific Key Performance Indicators (KPIs)

  • Collaborate with operations and finance to support the execution of results against plan

  • Create best practices, collaboration and communication across the assigned market

Education Required:

Bachelor’s degree in Finance, Business or Accounting required or 8-10 years equivalent level leadership experience.

Education Preferred:

Bachelor’s Degree

Experience Required:

At least 5 years combination experience in Inventory Management, Finance, Operations Leadership with analyst and/numerical experience required.

Experience Preferred:

Prior managerial level experience preferred.

5+ year’s cross functional business partnering at Senior leadership levels.

5+ years’ experience development and management of standardized inventory policies, practices and procedures.

Licenses/Certification Required:

Valid Driver’s License

Technical Skills and Abilities:

  • Experience with field execution through finance and/or operations

  • Demonstrates influencing skills with the ability to easily connect in a credible manner with others at various levels in the organization

  • Understands strategy, processes, capabilities, enabling technologies, and measurements/metrics

  • Must have exemplary listening skills to facilitate effective two- way communication

  • Must have an analytical mindset; comfortable processing data and drawing actionable conclusions

  • Exceptional communication skills and the ability to communicate appropriately at all levels of the organization, this includes written and verbal communication skills as well as visualizations

  • Strong problem-solving skills

  • Strong verbal and written communication skills

Language Requirements:

English language

Physical Demands:

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

Site visits may involve lifting, walking, standing for extended periods of time a day and varying temperatures.  Other days sitting long hours at a desk using a computer.  Travelling from location to location, when needed. 

Work Environment:

This position is designated as remote work with a requirement to live within 50 miles of an international airport for travel purposes. 

Applicants must be currently authorized to work in the U.S. on a full-time basis without future employment sponsorship.

In addition to office work, working in warehouses will be required when needed.  This may include hot and cold temperatures due to warehouse environment, including refrigerator and freezer spaces. In addition, will require working varying shift times to partner with the operations business. 

Overview Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

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