Skip to main content

PLEASE NOTE: Sysco does not charge a fee at any stage of the recruitment process. Any requests for the payment of fees should be refused and reported to local law enforcement for appropriate action.

Job Search

Customer Service Manager

Aurora, Colorado

Apply Now

Overview

At Sysco, we're building long-lasting customer relationships through our top-quality products and services, innovative technology solutions and extraordinary sales colleagues. Here, you’ll leverage our comprehensive, industry-leading training with your outgoing nature, creativity, strategic thinking and commitment to excellence to set your customers up for success. This allows your customers to grow their business—and you to grow your career.

  • Full time
  • Travel: 0
  • $58,200.00 - $87,200.00

Explore this location

Check it out

Sign up for job alerts

Sign up

Customer Service Manager

Greco Colorado

Job ID R222472 Date posted 10/10/2025

Employment Type Full time

Company name US1642 Greco Colorado (Bellissimo Distribution, LLC)

Compensation $58,200.00 - $87,200.00

Compensation Range The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors.

Job Profile Summary Responsible for the management or provision of technical and/or non-technical customer service. Activities include: • In-person customer service, such as in-store greeting, customer service desk operations, in-store product returns, auto dealership customer service, etc. • Remote/virtual customer service via phone, email, online chat, or text • Technical or specialized virtual support, such as escalated customer issue support, post-sales product support, field service dispatching, etc. • Providing pre- and post-sales support, including quotations, sales order processing, etc. • Customer service and support within a banking branch, including and business general banking services

Description

JOB SUMMARY
The Customer Service Manager is responsible for the hiring, training, and supervision of the Customer Service Department. Responsible for developing, implementing, and maintaining department objectives. Manages sales support and account support functions within the department to ensure the highest level of customer satisfaction through various customer service activities.

RESPONSIBILITIES

  • Develops and promotes the department’s goals and objectives through the management of planning and supervising activities

  • Develop, implement, and maintain department procedures. Analyze and identify changes to increase department efficiency and improved service

  • Monitor and analyze CS effectiveness reports (daily, weekly, and monthly) to enhance department efficiency

  • Responsible for overall order entry process – review flow accuracy, ensure cut off times are adhered to, communicate with Sales Management regarding potential issues

  • Communicate sales opportunities to the Sales team in order to maximize sales penetration

  • Hire, hold the team accountable, training, write schedules, manage CMP process and conduct 30,60,90 day reviews

QUALIFICATIONS
Education
High School Diploma or equivalent

Experience
3 years or more of customer service or call center experience

Skills

  • Good communication skills

  • Bilingual English/Spanish a plus

  • Proved ability to communicate effectively to satisfy the customers’ needs

  • Experience managing individuals, motivating, training and disciplining a staff

  • Good computer skills - Working knowledge of MS Office (Word, Excel, Outlook) a plus

  • Ability to handle multiple tasks

  • Strong organizational skills and ability to handle crisis situations effectively

  • Good Operational knowledge of a distribution warehouse environment


Decision Making Authority
Most important decisions made fully independently:

  • Weekly schedules, hiring (90%), job responsibility with-in department

  • Customer credits under $500

  • Incentive payout, change of procedure or implementation of a new procedure

Anticipated Close Date - 11/7/25

#LI-DF1

Overview Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

APPLY NOW

Success Profile

We’re looking for a Sales team member who possesses the following traits.

  • Ambitious
  • Proactive
  • Results Driven
  • Achiever
  • Self Starter
  • Trustworthy

What Fuels Sysco

Every day around the planet, the people of Sysco work together to connect the world, innovate with purpose and care for one another. As the leading global foodservice distributor, we’re paving the way for a healthier today and a more sustainable future.

Career Path

There are many ways to grow your career with Sysco. Here is an example.

  • Sales Consultant
  • District Sales Manager
  • Local Sales Director
  • Region VP Sales

Benefits

  • Competitive base salary, bonus, plus promotional incentive opportunities

  • Car allowance (mileage reimbursement for candidates in CA) and cell phone provided

  • Career pathing opportunities for both entry level, and experienced individuals

  • Specialized sales training

  • Monthly and annual sales rewards and recognition

  • 401(k) with automatic matching

  • Employee Stock Purchase Plan

  • Comprehensive healthcare benefits

View All of Our Available Opportunities

You have not recently viewed any jobs.

You have not saved any jobs.

Hungry for New Opportunities?
Join our Talent Community for fresh updates.

Join the Sysco Talent Community!

Let’s stay in touch — be the first to hear about fresh career opportunities! Select a job category and location from the list of options, then click “Add” to create your job alert.

Interested InSelect a job category from the list of options. Search for a location and select one from the list of suggestions. Finally, click “Add” to create your job alert.

By signing up, I acknowledge that I have read Sysco's privacy notice (opens in new window) and that I wish to receive email and SMS communications. I understand that I can opt out of receiving email and SMS communications at any time.

Already A Member