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Representative, Value Added Services - DON - US

Woodridge, DuPage County, IL

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Job ID R206913 Date posted 07/18/2025

Employment Type Full time

Company name US0670 DON

Compensation $47,800.00 - $71,800.00

Compensation Range The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors.

Job Profile Summary The Value Added Services (VAS) Coordinator is responsible for coordinating orders through effective communication methods with Sales, Operations and the Customer. This position is also responsible for providing detailed tracking of order status from inception through completion, monitoring orders in progress, and proactively addressing potential issues that might inhibit successful completion. KNOWLEDGE, SKILLS, AND ABILITIES Required Bachelors Degree from an accredited institution OR High School diploma or GED equivalent with 3-4 years of related working experience in supply chain operations, specifically with replenishment and/or purchasing. Intermediate proficiency with Microsoft Office products (specifically Excel and Word). Preferred Bachelor’s Degree from an accredited institution with a major in Supply Chain, Operations, Business, or related field with 1-3 years of related experience in supply chain operations (specifically replenishment and/or purchasing). Intermediate to advanced SAP experience.

Description

SUMMARY

The Value Added Services (VAS) Coordinator is responsible for coordinating orders through effective communication methods with Sales, Operations and the Customer. This position is also responsible for providing detailed tracking of order status from inception through completion, monitoring orders in progress, and proactively addressing potential issues that might inhibit successful completion.

KNOWLEDGE, SKILLS, AND ABILITIES

RequiredBachelors Degree from an accredited institution OR High School diploma or GED equivalent with 3-4 years of related working experience in supply chain operations, specifically with replenishment and/or purchasing. Intermediate proficiency with Microsoft Office products (specifically Excel and Word).

Preferred Bachelor’s Degree from an accredited institution with a major in Supply Chain, Operations, Business, or related field with 1-3 years of related experience in supply chain operations (specifically replenishment and/or purchasing). Intermediate to advanced SAP experience. 

ESSENTIAL DUTIES

  • Coordinate the order processing of customer transactions through dedicated e-mail box.

  • Validate and reconcile customer PO’s received to the sales orders entered into SAP. Research discrepancies and communicate to customer any changes required.

  • Complete order entry, PO follow-up, and project status reports and communicate with customers on any backorders or shorts.

  • Track and report the status of open Purchase Orders on a weekly basis.

  • Complete Customer Shipment Consolidation Report. Coordinate and schedule shipping tasks in GroupWise.

  • Process all non-sales order activities, returns, miss-picks, damages, and shortages.

  • Proactively resolve/reconcile any billing related issues, i.e. “RICs”.

  • Validate Sales orders to Purchase orders received in TMC portal, release orders to warehouses and update shipments in TMC as well as communicate late or no pickups to TMC..

  • Submit BOL’s to appropriate warehouse(s).

  • Update outbound pallet spreadsheets.

  • Keep manager informed of issues within assigned area of responsibility.

  • Perform other duties as assigned.

Overview Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

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