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Accounts Payable Dispute Associate

Edward Don & Company - Woodridge, IL

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Job ID R207934 Date posted 07/17/2025

Employment Type Full time

Company name US0670 DON

Compensation $18.00

Compensation Range The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors.

Job Profile Summary This AP Dispute Associate will be responsible for handling the DON's creditor and debtor accounts. This includes a few key tasks. For accounts payable, it means checking invoices, approving payments, and processing transactions. It also involves reconciling ledgers to spot any errors, confirm transactions, and make sure payments are made on time and accurately. For accounts receivable, it involves creating invoices, checking customer credit approvals, processing payments, and applying them to customer balances. It also includes analyzing the age of receivables and preparing reports.

Description

JOB SUMMARY

Identifies, researches, and resolves accounts payable claims, disputes, discrepancies, and other issues.

QUALIFICATIONS

Education

  • High school diploma or General Education Development (GED) or equivalent.

  • Associate's degree or equivalent, or related specialized courses.

Experience

  • 2 - 4 years' Account Payable (AP) experience.

Professional Skills

  • Microsoft Excel, Microsoft Word

RESPONSIBILITIES

  • Perform activities related to processing Accounts Payable (AP) Disputes.

  • Research vendor disputes received via the supplier portal, email, and phone.

  • Communicate with vendors as appropriate, including notification of non-payment.

  • Adjust invoices and short pay vendors as appropriate.

  • Document variances and initiate workflows for vendor claims.

  • Follow-up on disputes, performs research, and provide documentation to vendors.

  • Requests documentation/evidence from vendors as appropriate.

  • Receive and review vendor statements for AP open items and open credits.

  • Verify inventory adjustments with the site and Operating company (OpCo) management as appropriate.

  • Notify vendors of under billing/unbilled merchandise situation(s).

  • Liaise closely with Corporate and Site Finance and Operations management as appropriate.

  • Work with Sysco Business Services (SBS) Call Center and act as Tier 3 support related to AP Disputes as appropriate.

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Overview Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

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