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Sr. Director, Network & Voice Services

Sysco Houston

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Job ID R211071 Date posted 08/04/2025

Employment Type Full time

Company name US6469 Sysco Payroll, Division of Sysco Resources Services, LLC

Compensation Range The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors

Job Profile Summary Responsible for managing or performing work associated with IT business analysis. Responsibilities • Identifying and analyzing business needs, conducting requirements gathering, and defining scope and objectives • Making recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology • Translating business requirements into application requirements

Description

JOB SUMMARY

This position has the overall responsibility for the strategic planning, administration, and support of all voice, data networking, and internet connectivity across the global infrastructure and assigned budgets. 

This is a key leadership position within the Sysco Technology organization reporting to the (CTO) VP, Platform Services, and Digital Infrastructure who is expected to participate in consultation with key stakeholders, business partners, and technical colleagues to develop and deliver cost effective network services to the business units with a high focus on reliability, security, and standards.

This individual must have strong cross-functional leadership and personal skills, as well as substantial technical experience and expertise in network architecture, planning, engineering, and operations across a large complex environment.

This individual must be committed to the highest levels of customer service, as well as following industry standards for service delivery (i.e., ITIL).   Strong management and interpersonal skills are a must.

RESPONSIBILITIES

  • Provide strategic leadership, direction, and guidance to the Network Services teams. Operational responsibility for logical and physical design of the enterprise network, including routers, switches, firewalls, VLANs, IP space, Internet connectivity, and wireless networks.

  • Ensure the provision of comprehensive, integrated, reliable, high-quality services in areas such as backbone and local area networking, network facilities and infrastructure, Internet access, high-performance networking, network security, and remote access to campus IT services.

  • Develop and manage a budget for lifecycle management and continuous network and infrastructure modernization along with overseeing 3rd Party Managed Service Contracts.

  • Provide leadership and guidance to direct reports by establishing work priorities and resource management as they perform their duties to achieve company initiatives along with accelerating their professional and technical development through coaching and training ensuring focus on achieving high customer satisfaction.

  • In a continuous manner, analyze the complex network environments and identify risks and mitigation strategies across the enterprise.

  • Partner with stakeholders to map the needs of the business (or business needs) identified by customers to detailed technical requirements for network infrastructure and services.

  • Develop and implement policies, procedures, documentation, technical KPIs and SLAs for network & telecommunications services portfolio.

  • Ensure network security and compliance (PCI, NIST, ISO, and others) are at the forefront of deployed solutions.

Education Required:

  • Master’s degree in Technology Management, Management Information Systems, or relevant career experience.

Experience Required:

  • 10+ years of Supervisory or Managerial experience.

Experience Preferred:

  • 5+ years of experience with running and managing Network Engineering in a Global environment.

Technical Skills and Abilities:

  • Strong leadership skills with a high commitment to customer service.

  • Experience with operating large scale, highly available network through capacity planning, performance tuning, and infrastructure/network engineering

  • Must have a cooperative approach to leadership and management.

  • Ability to deal effectively with a wide range of vendors, service providers, and complex managed service contracts.

  • Ability to facilitate productive meetings and work successfully in a team-oriented environment.

  • Strong managerial, organizational, analytic, and problem-solving skills.

  • Knowledge of network and telecommunication services, and applications appropriate for a global enterprise environment.

  • Ability to envision and implement exemplary applications of information technology to support network and telecommunication operations.

  • Knowledge of the acquisition, installation, maintenance, and management of networking and telecommunications equipment.

  • Knowledge of global high-performance networking developments and options.

Physical Demands:

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

Travel Requirements:

Must be able to travel domestically and internationally as required


Work Environment:

Must be able to operate in a fast pace and dynamic environment.

Overview Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

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