Employment Type Full time
Company name US3348 Sygma Dallas/Ft Worth (The Sygma Network, Inc)Compensation Range The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors
Job Profile Summary Responsible for employee transportation services, including chauffeur and fleet services, as well as messenger services within an organization. Activities include: • Driving of company executives and/or groups of employees in company-owned vehicles/shuttles. • Basic maintenance and cleaning of company-owned vehicles/shuttles. • Oversight of company fleet services, including cost evaluation and scheduling. • Company-owned aircraft flight operations.
Description
JOB SUMMARY
This role supports the transportation department by handling driver check-ins, processing returns, maintaining DOT compliance, and performing clerical tasks to support efficient nightly operations. This is a 2nd shift position, and additional shifts and overtime may be required based on business needs.
RESPONSIBILITIES
Check in returning drivers by verifying invoices, returned product, missed deliveries, and company property (pallets, totes, etc.).
- Inspect returns for restocking or customer credit eligibility, ensure food safety protocols are followed.
- Record delivery exceptions and apply correct reason/damage codes.
- Stage and separate returns; verify quantities and report overages for inventory re-entry.
- Review and process digital driver paperwork, including electronic logs, manifests, and vehicle inspection reports, ensuring accuracy and compliance.
- Dispatch drivers, including creating and distributing route packets, verifying equipment needs (pallet jacks, load bars, etc.), and ensuring all necessary documents and tools are prepared for a successful route start.
- Respond to driver and customer inquiries and assist with issue resolution.
- Answer phones, route calls, and relay messages.
- Run daily operational reports (e.g., observations, vehicle tracking).
- Perform other duties as assigned.
QUALIFICATIONS
Education
- High school diploma or GED required.
Experience
- 2 years of prior customer service experience preferred.
- 2 years’ distribution/transportation experience in a high volume, route delivery operation preferred.
Certificates, Licenses, and Registrations
- Valid driver's license with a driving record that meets the company's insurability standards.
Skills & Requirements
- Multitasking ability: Comfortable juggling phones, paperwork, driver check-ins, and data entry simultaneously.
- Customer service mindset: Professional and courteous when dealing with drivers, customers, and internal departments.
- Attention to detail: Critical for accurately processing paperwork, checking returned product, and logging data.
- Strong communication, organizational, and problem-solving skills.
- Knowledge of DOT regulations.
- Proficient in Microsoft Excel, Word and Outlook.
- Valid driver’s license with insurable record.
- Ability to lift up to 40 lbs and perform physical tasks as needed.
Must be available for second shift, including overtime and extra hours as needed.
Certificates, Licenses, and Registrations
- Valid driver's license with a driving record that meets the company's insurability standards.
Professional Skills
- Strong leadership, analytical and motivational skills.
- Knowledge of D.O.T. regulations.
- Proficient written and verbal communication skills.
- Expertise in Windows operating system and utilizing Excel and Word.
- Understanding of Manpower scheduling.
Physical Demand
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing the duties of this job, the employee may be required to stand, walk, sit, use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl and talk and hear.
- The employee may have to lift up to 40 pounds.
- Specific vision abilities that may be required by this job include close vision and distance vision.
Overview Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.
AFFIRMATIVE ACTION STATEMENT Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
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Explore the diverse career opportunities and comprehensive benefits package offered by Sysco, a leading foodservice distribution company.
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Inclusion
Our Colleague Resource Groups (CRGs) create a strong sense of belonging and connection for Sysco employees around the globe. Together, we help recognize culturally significant occasions and create a safe space and sense of community for colleagues from often underrepresented backgrounds. At Sysco, we celebrate what makes YOU uniquely you.
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